Effective Date: June 02, 2025
At TheShieldPro.com ("we," "our," or "us"), we are committed to protecting the privacy of our users, especially when it comes to mobile communications. This Mobile Privacy Policy outlines how we collect, use, and protect the information you provide to us through your mobile device, including information collected via SMS (Short Message Service), mobile browsing, and other mobile-based services.
This policy is designed to comply with all relevant federal laws and industry standards, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
When you interact with TheShieldPro.com via your mobile device, we may collect certain information, including but not limited to:
Your mobile phone number
Mobile device ID, model, and operating system
IP address and geolocation data (if location sharing is enabled)
Carrier information
SMS text preferences and history of interactions
Consent records (timestamped opt-ins and opt-outs)
We collect this information either directly from you (e.g., through a form or opt-in) or automatically through your interactions with our mobile-optimized content and platforms.
Your mobile information is used solely for the purposes outlined below:
To send you text message alerts you have opted into, including reminders, promotions, or service updates
To respond to inquiries or service requests you initiate via mobile
To comply with federal laws and record your opt-in consent
To improve our mobile website experience, functionality, and accessibility
To monitor delivery and effectiveness of SMS campaigns
We do not use mobile data to track you across unrelated third-party websites or apps. We only use mobile information in connection with your direct interaction with TheShieldPro.com.
By opting into SMS alerts from TheShieldPro.com, you agree to the following:
You may receive up to five (5) messages per month.
Message and data rates may apply depending on your carrier and plan.
Message delivery is subject to mobile network availability and technical limitations.
TheShieldPro.com is not responsible for delayed or undelivered messages caused by carriers or technical failures.
We require express written consent from all users prior to sending SMS messages. This consent must be:
Voluntarily given by the user (no pre-checked boxes)
Clearly disclosed with specific language about the purpose of the messages
Logged and retained with timestamp and originating IP address
You may provide this consent by filling out a form on our website and checking the opt-in box or replying to a text message confirming your subscription. We do not imply consent through general website use or unrelated interactions.
You may revoke your consent and stop receiving mobile communications at any time. To opt out:
Text STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message received from us.
You will receive a confirmation text acknowledging your opt-out request.
For help or support, you may:
Text HELP to the number from which you received the message
Email info@theshieldpro.com
Call our support team at (833) 463-5721
All opt-out and help requests are honored promptly, typically within one business day.
We strictly adhere to a no-sharing and no-selling policy regarding mobile data:
“No mobile information will be shared or sold to third parties/affiliates for marketing/promotional purposes. We do not express or imply to other companies or firms that you have given subscriber opt-in permission to someone other than TheShieldPro.com.”
This means your mobile number and related data are used solely by us, in accordance with this policy, and will never be sold, licensed, or disclosed to third-party marketers.
We retain mobile data only as long as necessary to:
Provide you with requested services
Comply with legal or regulatory obligations
Resolve disputes or troubleshoot problems
Maintain proper consent records for compliance purposes
We implement industry-standard security measures, including encrypted transmission of sensitive data and restricted access protocols, to ensure your mobile information remains safe.
We may update this Mobile Privacy Policy from time to time to reflect changes in law, technology, or service offerings. When we do:
We will update the “Effective Date” at the top of this policy
We may notify users via SMS or email (if appropriate)
Continued use of our mobile services after such updates constitutes acceptance of the revised policy
We encourage you to review this Mobile Privacy Policy periodically to remain informed about how we are protecting your mobile information.
Contact Information
If you have questions, concerns, or requests related to
this Mobile Privacy Policy, please contact:
TheShieldPro.com
4535 E McKellips Rd #1050 Mesa, AZ 85215
Phone: (833)
463-5721
Email: info@theshieldpro.com